We ordered a four wheel drive sprinter on the day they first came available in North America. The dealership completely screwed up, and sold our van to somebody else – probably on purpose. All I’ll say is, never use Wilson Motors in Bellingham, WA. They are dishonest and care more about how much money they can save than about customer service.
Luckily, they’d found a replacement 4×4 which kind-of sort-of was OK for our needs. We took it rather than waiting another six to ten months for a replacement to get built in Germany and then shipped across.
We didn’t end up with most of the options we’d ordered, like suspension seats or the Active Safety package, and the van we took home had several things we’d never have ordered – what use is an alarm system if you’re parked in a forest? Or alloy wheels on a dirt road? Or the crappy Becker GPS system.
Still, it was a crew van (one row of passenger seats, windows in the sliding door and behind the driver) and had 4×4, which was our primary reason for waiting so long for the van. Plenty of room inside for the conversion we want to do, and hopefully the 4×4 will look after us when we’re heading to remote mountain bike trails.